OCEDIS, renowned for its expertise in water treatment, places customer relations at the heart of its priorities.
Our commitment to being genuinely close to each and every one of our swimming pool customers is reflected in our personalised, tailored and responsive service.
This philosophy enables us to create lasting partnerships based on trust, expertise and quality of service.
Customer satisfaction is the cornerstone of our approach at OCEDIS.
We understand that every pool builder has unique needs, specific challenges and specific goals to achieve.
That's why we're committed to providing a personalised experience, from the initial needs assessment through to after-sales service and the selection of the most suitable products and solutions.
Our dedicated customer relations team listens carefully to understand each pool builder's requirements.
This understanding enables us to offer tailor-made solutions that meet expectations exactly.
In addition, we offer ongoing support through expert advice, product training and regular updates on industry innovations and best practice.
This constant support ensures that our customers remain at the cutting edge of efficiency and performance.
To discuss your specific needs, answer your questions and guide you towards the most appropriate solutions.
To benefit from a partnership based on trust, expertise and unwavering support.
OCEDIS is committed to providing fast and efficient technical support to resolve any challenges or queries our customers may have.
Our sales and technical teams, made up of qualified experts, are available to provide accurate diagnoses, practical solutions and relevant advice, throughout the country as well as in Belgium and Switzerland.
This responsiveness guarantees total peace of mind for our customers, enabling them to concentrate on their core business with the assurance of reliable support at all times.
We are proud to offer a range of innovative products that meet the specific needs of every pool professional and are in line with our more eco-responsible approach.
Whether it's for a new installation, regular maintenance or an emergency situation, OCEDIS has the right solutions to guarantee perfectly clean and healthy pool water, all season long.